Kathy’s 27 years of experience in the student transportation industry make her an invaluable asset to Northline. Throughout her career, Kathy has thrived in various roles, including Driver, Monitor, Trainer, Third Party Examiner, Safety Coordinator, Assistant Manager, and Interim Manager. After serving one school district for many years, we were honored to have her join Northline in the summer of 2021. Now, she efficiently manages dispatch, payroll, route changes, and route assignments.

Known for her ability to maintain order both professionally and in her family life, Kathy ensures that everything runs smoothly at work while also being a strong, supportive figure for her loved ones. Her dedication to ensuring seamless communication and route accuracy is unmatched. She has an incredible ability to figure out how to make things work with excellence and efficiency, benefiting both our customers and team members. Whenever time permits, she steps out of the office to observe drivers in action, demonstrating her commitment to quality on the front lines.

Outside of work, Kathy enjoys spending time with her grandchildren and catching a Vikings game in the fall.

Amy’s enthusiasm for both her work and personal life is contagious, making her a beloved figure at Northline. From day one, she brought a wealth of knowledge to her role, blending her extensive background in student transportation with a passion for fostering a safe and supportive environment. As the backbone of our hiring process, Amy ensures Northline is staffed with dedicated professionals, all committed to safely connecting students to schools.

In overseeing the safety department, Amy has created a culture where every team member understands the importance of safety protocols, giving parents peace of mind. Outside of work, she cherishes time with her adult children and grandchildren, whether on weekend adventures or quiet family days at home. Fall is especially exciting as Amy proudly supports the Wisconsin Badgers and Green Bay Packers.

Her infectious laughter, warmth, and ability to forge genuine connections create a strong sense of camaraderie among her colleagues. Whether she’s sharing stories over coffee or rallying her team during busy seasons, Amy’s positivity and love for building relationships are at the heart of the Northline’s positive culture.

Nicholas took the helm of Northline in the summer of 2021, bringing a fresh perspective from 15 years of sales experience with a focus on award-winning customer service. As the visionary behind the company’s excellent and exceptional growth, he credits Northline’s success to his incredible team and has coached the leadership to prioritize drivers as their "customers," believing that when drivers and aides are well-supported, they will provide exceptional care for students. Nicholas is committed to Northline’s core values of safety, teamwork, respect, and excellence, ensuring they’re at the heart of every decision and operation. He also oversees finance, fleet maintenance, and leads the leadership team to ensure smooth and efficient operations across the company.

Outside of work, Nicholas loves spending time with his wife and children, whether it's gardening, watching a movie, going camping or checking out the next national park.

Mark brings 30 years of car repair experience to his role as Northline's fleet mechanic. He started tinkering with mopeds before he was old enough to test for his driver’s license.  His car repair career officially began by working at a tire shop before spending 12 and a half years at Saturn, followed by a full car repair role at Smith Nelson. Growing up in Brooklyn Park, Minnesota, Mark has always had a passion for fixing things.

What Mark enjoys most about his current role is being able to help people and working with a team that values quality. Outside of work, you'll find him camping with his family or going to concerts with his wife and improving things around the house. Mark is proud to be part of Northline’s culture of “doing it right.”

Michael has been with Northline for three years, beginning his journey as a dependable driver. In his second year, he advanced to the role of Standby Driver, where he continued to demonstrate his commitment for two years. His hard work and dedication led to his promotion to Dispatcher in the fall of 2024, where he now plays a key role in our operations. His dedication to problem-solving and ensuring smooth operations makes him an invaluable member of the team.  What truly motivates Michael is knowing that his efforts make a positive difference for hundreds of kids every day. His passion for helping others and his commitment to our mission shine through each day.

Outside of work, Michael enjoys traveling with his family, diving into the world of video games, and exploring table-top RPGs. He’s also the go-to dog sitter for his extended family and friends. With a love for making connections and a commitment to ensuring smooth operations, Michael's contributions help keep Northline driving forward.

Jess joined Northline in the fall of 2023 and quickly became a key part of our training team. In her current role, she serves as a backup monitor, trains and onboards new team members, and ensures they’re well-prepared for the road. After their initial training, Jess often rides along with drivers, offering guidance and course corrections as they get out in the field and behind the wheel. Originally from Jacksonville, North Carolina, but raised in Conway, Arkansas, Jess brings a witty sense of humor to the job and a sharp eye for detail, especially when it comes to making employee files accurate and up-to-date.

In her spare time, Jess loves reading and spending time with her family. With two years in the student transportation industry, she already values the family atmosphere and open-door policy that make Northlines culture feel like home.

Jacquline has supported Northline behind the scenes since the summer of 2021 when her husband, Nicholas, took the helm of the company. She now coordinates events like our Annual Kick Off Meeting, Christmas Party and Year End Party.

She also is the writer, creative visionary, editor and graphics artist for our internal newsletter: The Northliner.  The Northliner features employees of the month, safety reminders, an encouraging note to our team and upcoming events.

Outside of work she is busy as a homeschool parent, avid Gardener, homemaker and she is active in her community.